Terms & Conditions
These terms and conditions apply to the Book of Alchemy web site located at www.bookofalchemy.com, and all associated web sites linked to www.bookofalchemy.com by Book of Alchemy, its subsidiaries and affiliates, (collectively 'The Site'). Please read these terms and conditions (the 'Terms and Conditions') carefully. BY USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. These Terms and Conditions govern your use of, and any purchase from, the Site, and constitute an agreement between you and Book of Alchemy. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.. Book of Alchemy reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of the Site at any time, and in its sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Site. If you do not agree to the amended terms, you must stop using the Site.
Product Content, Availability, Pricing and Exchanges/Refunds
Sometimes with the volume of orders we receive, an item shown on the Site may not be in stock before we post a notification on the Site or remove it. If this happens, we will contact you directly to discuss possible options. Data, including prices, may be inaccurately displayed on the Site due to our conversion-system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We offer one free exchange when a ring is ordered in the wrong size. You must contact us within 14 days of receiving the order by e-mail clearly stating that an exchange or return is requested. It is not possible to request an exchange for a different item. When you cancel an order, we reserve the right to deduct a 4% processing-fee of the total amount refunded. When you cancel an order that includes a gold item, we reserve the right to deduct an 8% fee of the total amount of that particulair item. When you cancel an order after it has been shipped, a refund will only be made when the item has been returned to us unworn and without damage (packaging included). Costs of return-shipping are not refunded. Any items ordered in a different material than what's offered on our website (For example you request one of our silver rings in gold) are considered a custom order and are not exchangeable nor returnable and will never be refunded. Return items that suffer damage during shipping due to improper packaging will be assessed by Book of Alchemy to establish the repair cost. This amount will be deducted from your total order amount refunded. If a return order is improperly packaged causing the original packaging to be damaged (the wooden jewelry case and/or the leather ringbox), this will result in a $45 (usd) fee deducted for the total order amount refunded. Gift cards are non-refundable. Book of Alchemy is not responsible for any tax or import duty charged on our products when shipping outside of the European Union. If you have any questions, please do not hesitate to contact us at email@example.com.
General Site Information
We make every attempt to ensure that our online info is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is different, color and size may vary slightly. We want to provide you with as much information and detail about your prospective purchase as possible. In compliance with industry standards and FTC regulations, Book of Alchemy states that carat total weight in all purchases may vary 0.05 carats from stated weight. The weight of the item stated in the description is based on a size 62. Weight may vary depending on ring-size. On the Site, we provide the measurement of our products based on our manufacturing specifications. Slight tolerances may be accounted for based on finishing during the manufacturing. For gemstone and pearl measurements, a tolerance of 0.25mm is allowed. For diamond jewelry set with multiple diamonds, we provide the minimum total carat weight for the piece. Color and clarity grades are expressed as either a minimum or an average depending on the number of diamonds. If stated as a minimum, all diamonds within the piece are at or above the stated quality. If expressed as an average, collectively the quality is equal to or exceeds the grade stated.
Policy on Ethical Sourcing
At Book of Alchemy, we purchase diamonds through the largest and most respected suppliers who adhere to and enforce the standards established by the Kimberley Process, an international system that polices the trade of diamonds to ensure they are from sources free of conflict.
RAFFLE CONTEST TERMS
Book of Alchemy allows almost anybody (see restrictions below) to enter the raffle contest and have an equal chance of winning. There are lots of laws in place to protect our participants and ensure everything’s fair. Please read these rules so that you have all the information you need before entering any of the raffle contests or campaigns advertised on our website
Equality matters to us at Book of Alchemy: we use a system so that entries are treated equally.The maximum number of entries for any one person is restricted to 12 entries per person per campaign.
A total of 3000 entries are available for the campaign.
WHO CAN ENTER A CAMPAIGN?
Some countries don’t allow raffle contests. So, we have to restrict entries from those countries. This means that most campaigns are open to legal residents of the 50 United States and the District of Columbia, and most countries around the world, but they’re void in all countries found on the United States list of embargoed countries, as well as in countries where local laws prohibit entry into raffle contests.
Also, to keep things fair, full-time and part-time employees of Book of Alchemy, and members of their household and immediate families (i.e., parents, spouses, domestic partners, siblings, and children), are not eligible to enter. Additionally, any individual that uses a bot, software, or any other codes, instructions or third-party software for the purpose of automatically entering into a raffle contest or in any way that provides an unfair advantage over individuals that enter manually, automated or robotic Entries submitted by individuals or organizations will be disqualified. Internet entry must be made by the Entrant. Any attempt by Entrant to obtain more than the stated number of Entries by using multiple/different email addresses, identities, registrations, logins or any other methods, including, but not limited to, commercial contest/raffle contests subscription notification and/or entering services, will void Entrant's Entries and that Entrant will be disqualified from the raffle contest they entered and all future raffle contests, subject to Book of Alchemy’s sole discretion. Final eligibility for the award of any prize is subject to eligibility verification as set forth below. All Entries must be posted by the end of the Promotion Period in order to participate. Book of Alchemy's database clock will be the official timekeeper for this raffle contest.
All entry sales are final.
Sometimes, your country may allow you to enter a raffle contest but not allow you to receive a certain Prize. It’s your responsibility to review any specific restrictions before claiming that Prize or making a donation.
In all cases, campaigns are void where prohibited by law.
WHEN CAN I ENTER THE CAMPAIGN?
The campaign starts at 12:00:01 A.M. February 20th 2020 Pacific Time (“PT”) and ends at 11:59:59 P.M. March 19th 2020 PT. We call this time period the “Campaign Window”.
PICKING AND ANNOUNCING THE WINNER
Within 10 business days of campaign close, we’ll use an automated random drawing process to draw a potential winner(s) for that campaign. A confirmation process, which may include a background check, will then take place to ensure the potential winner meets the legal standards required. The winner agrees to cooperate fully with Book of Alchemy in Book of Alchemy conducting any background check(s), which includes providing information requested by Book of Alchemy including, but not limited to, full legal names and addresses. Pending a positive outcome of the confirmation process, a Book of Alchemy representative will notify the potential winner via email. The potential winner must respond within the time period designated in the notification, or Book of Alchemy may move on to another randomly drawn potential winner. Before confirming a potential winner as the winner, Book of Alchemy may require the potential winner to confirm their eligibility. Once that’s done, the potential winner must execute and return all required documents within the time frame specified by Book of Alchemy. If you do not execute and return all required documents within the time frame specified by Book of Alchemy, you will forfeit the Prize and Book of Alchemy will move on to another randomly drawn potential winner.
WHAT ARE THE RESTRICTIONS OR CONDITIONS ON A PRIZE?
We describe the Prize at the campaign page including the retail value for that Prize. The USD (United States Dollar) being the native currency at Book of Alchemy’s. Book of Alchemy uses an auto-converter based on your IP location to convert USD to your local currency. Due to foreign currency constantly changing value compared to the USD, the Prize value may fluctuate. When you lost the Prize once it is in your possession, it will not be replaced. If you are, in our opinion, obnoxious, threatening, abusive, or harassing in your communication with Book of Alchemy, Book of Alchemy reserves the right to deny or terminate the Prize, in whole or in part, without refunding any entries, and move on to the next randomly drawn winner if the Prize has not yet been delivered.
Prizes can’t be transferred or substituted.
All taxes, including import duty, are the responsibility of the Winner.
Prizes will be shipped as a registered shipment, requiring an autograph upon receipt. Prizes will not be shipped to a PO box.
By accepting the Prize, you agree that we can use your name, address (city and state), photograph, voice and/or other likeness and Prize information to tell everyone how awesome the Prize was. This means we can include you in advertising and trade and promotional materials for Book of Alchemy, in any form of media (including media that’s not yet known), and that we can do so without any additional compensation.
By entering the contest you agree that we can publicize your name on the summary of entrants. This only applies unless otherwise prohibited by law.
Book of Alchemy is not responsible for illegible, lost, late, incomplete, misdirected, or undeliverable email; or for any computer, telephone, satellite, cable, network, electronic or internet hardware or software malfunctions, failures, connections, or availability, or garbled, corrupt or jumbled transmissions, service provider/internet/website/use net accessibility, availability, or traffic congestion, or any technical, typographical, or other error, or unauthorized human intervention, or the incorrect or inaccurate capture of registration information, including inactive email account(s), technical difficulties associated therewith, or Winner’s failure to adequately monitor any email account, or the failure to capture, or loss of, any such information.
By entering the raffle contest, you agree: (a) to be bound by these Official Rules and by all applicable laws and decisions of Book of Alchemy, which shall be binding and final; (b) to waive any rights to claim ambiguity with respect to these Official Rules; (c) to waive all of your rights to bring any claim, action, or proceeding against any of the Released Parties in connection with that raffle contest; and (d) to forever and irrevocably agree to release, defend, indemnify, and hold harmless each of the Released Parties from any and all claims, lawsuits, judgments, causes of action, proceedings, demands, fines, penalties, liability costs and expenses (including, without limitation, reasonable outside attorneys’ fees) that may arise in connection with your participation in a raffle contest (including any Prize).
In the event of a dispute regarding entries received from multiple users having the same email account, the authorized subscriber of the email account at the time of entry will be deemed to be the entrant and must comply with these rules. Authorized account subscriber is the natural person who is assigned the email address by the Internet Service Provider (ISP), online service provider, or other organization responsible for assigning email addresses.
Any and all disputes and disagreements between us will be governed by laws of the EU, you agree that you will bring any claims only in the Courthouse of Amsterdam. You also agree that unless you are prohibited from law in doing so, you promise you will bring any and all disputes, claims and causes of action against Book of Alchemy individually, without resort to any form of class action. Finally, unless the law prohibits you from doing so, you agree to waive the right to claim any damages whatsoever, including, but not limited to, punitive, consequential, direct, or indirect damages and participants further waive all rights to have damages multiplied or increased.
Only one prize per person and per household will be awarded. Prizes cannot be transferred, redeemed for cash or substituted by winner.
Ringsizes we offer are 49 up to 72. The Winner has to pick a size within that size range within the specified timeframe in order to receive the Prize. The ARV of the prize represents Book of Alchemy's good faith determination. That determination is final and binding and cannot be appealed. If the actual value of the prize turns out to be less than the stated ARV, the difference will not be awarded in cash. Book of Alchemy makes no representation or warranty concerning the appearance, safety or performance of any prize awarded. Restrictions, conditions, and limitations may apply. Book of Alchemy will not replace any lost or stolen prize items.
LIMITATION OF LIABILITY
Book of Alchemy assumes no responsibility or liability for (a) any incorrect or inaccurate entry information, or for any faulty or failed electronic data transmissions; (b) any unauthorized access to, or theft, destruction or alteration of entries at any point in the operation of this raffle contest; (c) any technical malfunction, failure, error, omission, interruption, deletion, defect, delay in operation or communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, camera, computers or providers utilized in any aspect of the operation of the raffle contest; (d) inaccessibility or unavailability of any network or wireless service, the Internet or website or any combination thereof; (e) suspended or discontinued Internet, wireless or landline phone service; or (f) any injury or damage to participant's or to any other person’s computer or mobile device which may be related to or resulting from any attempt to participate in the raffle contest or download of any materials in the raffle contest.
If, for any reason, the raffle contest is not capable of running as planned for reasons which may include without limitation, infection by computer virus, tampering, unauthorized intervention, fraud, technical failures, or any other causes which may corrupt or affect the administration, security, fairness, integrity or proper conduct of this raffle contest, Book of Alchemy reserves the right at its sole discretion to cancel, terminate, modify or suspend the raffle contest in whole or in part. In such event, Book of Alchemy shall immediately suspend all drawings and prize awards, and Book of Alchemy reserves the right to award any remaining prizes (up to the total ARV as set forth in these Official Rules) in a manner deemed fair and equitable by Book of Alchemy. Book of Alchemy shall not have any further liability to any participant in connection with the raffle contest.
Book of Alchemy offers different ways to enter a raffle contest, and it’s really easy to do any of the methods of entry.
To purchase entries.
Visit BookofAlchemy.com, choose the ‘Raffle contest entry’ and select the number of entries you want to have.
To enter for free.
Send us an e-mail at firstname.lastname@example.org. We will send you a registration form for you to fill in and return to the same address. This will grant you one entry to the contest when approved.
No purchase necessary to enter the raffle contest. Void where otherwise prohibited or restricted by law. All federal, state and local laws and regulations apply.
The Site and all content and other materials, including, without limitation, the Book of Alchemy logo, and all designs, text, graphics, pictures, methods of operation, 'look and feel', data, software, other files and the selection and arrangement thereof (collectively, the "Book of Alchemy Site Materials") are the proprietary property of Book of Alchemy or its licensors or users and are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.